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Disagree with the Allowance Restoration Organisation
We make decisions about the restoration of your childcare benefit. You may not agree with that decision. Reach out to your contact person to see if they can clearify any information for you.
Lodging an objection
Is your contact person unable to help you any further? You can lodge an objection if you do not agree with our decision.
Lodging an appeal
Did we reject your objection? And is your contact person unable to help you? Then it's possible to lodge an appeal.
Declare us in default
If we fail to process your request for reassessment in time, you can declare us in ‘default’.
Lodging a complaint
If you are not happy with the way we handle your case, you can lodge a complaint.