Restoration planning

When are we going to help which parents? The waiting time for the integrated assessment is 1 to 3 years.

Schedule for first assessment

We will call you before we transfer €30,000 to you. It may take some time for the money to reach your account. Below is an overview of our call and payment dates.

Our call and payment dates

Called	Paid
22 October 2024 - 4 November 2024	14 November 2024
5 November 2024 - 18 November 2024	28 November 2024
19 November 2024 - 2 December 2024	12 December 2024
3 december 2024 - 6 January 2025	16 January 2025
7 January 2025 - 3 February 2025	13 February 2025
4 February 2025 - 3 Maart 2025	13 Maart 2025
4 Maart-2025 - 31 Maart 2025	10 April 2025

Schedule for integrated assessment

We perform an integrated assessment to find out what went wrong with an affected parent’s childcare benefit. When it is your turn for the integrated assessment, a personal case officer will contact you. This personal case officer will guide you. If you are entitled to more than €30,000, you will still get the remaining amount.

Waiting period of more than a year

If you applied for restoration, the waiting period will be more than a year. It can get up to 3 or 4 years. This schedule shows approximately when it is your turn. Unfortunately, we cannot give an exact schedule right now.

Parents with application date in	Integrated assessment handled
First quarter of 2021	in 2022, 2023 or 2024
Second and third quarters of 2021	in 2023 or 2024
Fourth quarter of 2021	in 2024
2022	in 2024 or 2025
2023	in 2025

Why is it taking so long

We also feel that the integrated assessment is taking too long. That is why we want to change our way of handling the integrated assessments.

There are a number of reasons why it is taking so long now:

• A lot of parents have registered, totalling over 62,000 (about 35,000 of whom registered in 2021).
• We create a file for each integrated assessment. To compile the file, we look in all the different systems of the Tax and Customs Administration/Benefits. We do this for all the years the assessment pertains to. We also include the parent’s story as detailed as possible in the assessment. An assessment team will assess this file. And the Committee of Experts issues an opinion if one or more years are rejected. If our assessment shows that a parent has been affected, we calculate the compensation amount. The parent will then receive a letter about the decision. This whole process takes a lot of time.

We are working hard in the meantime

Although it takes a long time for an integrated assessment to start, much has already been set in motion to help affected parents. If the first assessment shows that you are an affected parent, you have received an amount of €30,000 (Catshuis scheme). After receiving the €30,000, you will be eligible for various debt settlement schemes. First, debts are paused. Public creditors start by waiving most public debts. Private debts can be reported to the counter for private debts. During the waiting period, your municipality can also offer you broad assistance to solve any problems, for example in the areas of health, work, day care, family and housing.

If, after the first assessment, we find that you are not an affected parent, your public debts will remain paused until we have completed the integrated assessment.

Speeding up and improving the process

We are assessing whether and how we can speed up the handling process. For example, we are looking into the option of assessing specific groups earlier. For example, if it is clear that a parent is really not an affected parent because he or she has no children.

We are also looking at how we, together with our partners, can better help you and other parents. An example is the three-way meeting, which you have together with the personal case officer and the municipality. We will also better inform you and other parents about the steps you go through in your application. These improvements come from discussions with parents and are part of the recalibration.