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Parents were given the opportunity to apply for restoration measures up until 31 December 2023.

If you have not been able to apply before 31 December 2023 and are able to provide an explanation, it is still possible to apply in exceptional situations. Please contact us to discuss your situation.

Calling from the Netherlands

If you're calling from The Netherlands, you can reach us on 0800 2 358 358 (free of charge).

Calling from an other country

Calling the Service Team from abroad? Dial +31 555 385 385.

These are fixed lines. You pay the local cost of your country. Contact your provider for more information about the costs. 

If you need help urgently

If you need help urgently, do not hesitate to tell us so. Our Service Team will assess your situation with you.

What happens next?

What can you expect after you have applied for reassessment? Read the step by step plan towards restoration.

Help with registration is free of charge

We have received word of intermediaries providing help with the registration for schemes, such as housing benefit, healthcare benefit, and child-related budget, against payment. You cannot register for this scheme. At present, you can only register as a possible victim of the childcare allowance affair. All help with your registration in this connection is always provided free of charge.

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